RETURN /REPLACEMENT/REFUND POLICY :-
Product once sold cannot be return or changed. We do not refund in any case.
We take almost care while packing the products in case of shipping through our courier partners However, if the product get damaged during shipping ,we will replace the product .it is subject to the Recipient mailing us the photo within 8 hours of delivery. Team ariha will verify the damages and confirm the exchange buyer needs to send us back the damaged product within 7days after confirmation in email from been ariha. Product sent without consent from team ariha will not be considered for replacement. Product return after 7 working days will not be accepted once the damaged product is received, we will sent a replacement product. If the same product is not available for shipment ,we will issues you a “Credit Note” and you can redeem .it against any of our products credit note does not have any expiry please note there will be no monies deducted but order is not generated, refund will be initiated on the same mode payment within 7 working days.
Please note that it the damage is not during the shipping and it is obvious the jewellery is broken during the trial we will not exchanged product, it is up to discution of team ariha to approve the exchange.Please not we are unable to sent anymore to pickup to damaged product from your doorstop even if the exchanged us approved ,Although we intend to expand rapidly ,we are a small team right now, you need to ship the product back to us with appropriate packing.
DIMENTION /COLOR/MATERIAL:-
Product attributes such as dimensions, color, and material have been mentioned wherever applicable, please feel free to reach us to confirm the same before placing an order no product will be exchanged /replaced on this basis we click all the photos in the sunlight to make sure that colors are as real as possible. If you are not sure about the colors feel free to call us and replaced on this basis if you do not like the product and or it is bigger/smaller/heavier than you thought we do not exchange it.
CANCELLATION :-
An order cannot be cancelled once the payment is completed only exception will be inventory mismatch as our end if you end up buying a product that is out of stock, we will cancel the order and refund will be processed after receipt of the bank account details from the buyer.
DELIVERY/SHIPPING TIME :-
7 to 8 working days within India and 15-21 working days outside India as most of the product are located after receiving your order Sunday is non-working day of our courier partner.
MATERIAL USED FOR JEWELLARY, GUARANTEE/WARRANTY:-
These is no guarantee/warranty for any creation we use best quality raw material that is allergy free ,however if you allergic to non gold jeweler .we do not hold any responsibility to any kind of damage, please follow the “jewellery care” on our home page and you happily flaunt our creation for yours.
CONTENT/PHASE:-
All design, photos and content are entirely our (Studio ariha) properly, please do not use any image/content without our prior. Written consent or permit ion.
As this could lead to legal action taken against you.